Privacy Policy

(Updated Feb 2020)


Stephen’s Green Shopping Centre (we, our, us, Stephen’s green Shopping Centre) are committed to protecting the privacy of the personal information you provide us on the website. This policy (together with our Terms and Conditions) sets out the basis on how any personal data we collect from you, or that you provide us with, will be processed by us. Please read the following information carefully so that you understand our treatment of your personal data, as well as our views and practises regarding your personal data.

We believe it is important for you, as a website user, to know what information we collect and how we treat the information you share with us. The following Privacy Policy explains how we treat your personal information when you use the website and its features. ‘Personal Information’ might include your name, physical address, telephone number, email address and other information you may provide to us when accessing the website or by filling out forms featured on said website. This includes information you provide if you have to register to use certain features of our website, when you access our website, when you subscribe to services we offer on our website, when you post material or content on our website or when you request further services (if any) on our website. We may also request information when you enter a competition or promotion sponsored by us, sign-up for a newsletter, and when you report a problem with our website. Additionally, we may collect and process information provided by you on publicly accessible areas of third party sites. We do not share or sell your Personal Information with third parties.

In the case of actions listed above, you are able to ‘unsubscribe’ to these at any time. Registration, participation and the provision of Personal Information in the above situations is optional.

We may disclose your Personal Information to any member of our group, which means our associated companies, our holding company and subsidiaries (if applicable). We will only share your Personal Information outside of our group and its associates with (a) your consent; (b) as required by state law; (c) in the event that we sell or buy any business or assets; (d) if all, or substantially all, of our assets are acquired by a third party; or (e) to protect Stephen’s Green Shopping Centre, its customers or the public, with companies that help Stephen’s Green Shopping Centre fulfil its obligations with you, and then only with partners who share Stephen’s Green Shopping Centre’s commitment to protecting your online privacy.

Guest WiFi Service

It is the aim of Stephens Green Shopping Centre to provide a high quality, reliable WiFi service to our customers and respect their privacy as well as the security and integrity of our network and all applicable laws. Our WiFi guest portal is provided by MyPlace Connect and you can see a copy of the privacy policy and terms of service here. If you would like to request that your data be removed from the guest WiFi service you can issue a request using this email – [email protected]

IP Addresses

We may collect information about your computer, including, where available, your IP address, operating system and browser type. The collection of this information is for system administration, and for reporting aggregate information to our advertisers. Moreover, this is statistical data about our users’ browsing actions and patterns, and does not identify any individual.


The website uses cookies to distinguish you from other users on the website, and to assist your use of the website and its features. A cookie is a small text file placed on your computer’s hard drive. It typically contains the name of the domain from which the cookie originates, its ‘lifespan’, and a value, which usually comprises a randomly generated unique number. A cookie helps the website provide you with a trouble-free browsing experience and allows us to improve our website and to deliver a better and more personalised experience.

You have the right to refuse cookies by activating the settings on your browser, which allows you to refuse the setting of cookies. However, if you refuse cookies you may be unable to access certain parts of the website. Unless you have adjusted your settings to automatically refuse cookies, our system will issue cookies when you log on to the website.

Please note that our advertisers and all other websites that are directly accessible from might also use cookies. Stephen’s Green Shopping Centre does not have control over cookies issued through third parties.

CCTV Images

We will process CCTV footage, where we deem that, on balance, it is appropriate for us to do so for the following legitimate interests:

  • keeping our staff, visitors and property safe and secure;
  • ensuring compliance with health and safety procedures;
  • detecting and preventing crime;
  • assisting law enforcement agencies in the apprehension, investigation and prosecution of offenders.

This may include sharing footage with the Gardaí or other law enforcement agencies, or our insurers where necessary in relation to a claim, as well as any other third parties in connection with legal proceedings or emergency situations.

Where we store your Personal Data

The data which we collect from you might be transferred to and stored at a location outside the European Economic Area (EEA). Staff, operating outside of the EEA, may also process your data. However, this staff either works for Stephen’s green Shopping Centre or one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to its transfer, storing or processing. Stephen’s Green Shopping Centre takes all reasonably appropriate steps to ensure that this data is secure and is in accordance with this Privacy Policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password, which enables you access certain parts of the website, you are solely responsible for keeping this password confidential. Stephen’s Green Shopping Centre asks that you do not share this password with anybody.

Nevertheless, the transmission of information via the Internet is never completely secure. Although we do our best to protect your personal data, we cannot fully guarantee the security of your data transmitted to the website; any transmission is at your own risk. Once we have received your information, we use strict procedures and security features to try to prevent any unauthorised access by non-associated third parties.

How your Information is used

We use information we hold on you in the following ways:

  • To ensure we present content on the website in the most effective manner for you and your computer
  • To provide you with information, products or services you request from us, or which we feel may interest you and also where you have consented to be contacted for such purposes
  • To carry out our obligations arising from any contracts entered into between you and us
  • To allow you participate in interactive features of our service if you choose to do so
  • To notify you about changes to our service

We do not disclose or transfer your personal information to third parties without your prior consent, or as otherwise set forth in the Privacy Policy and Terms and Conditions. If you opt in, we may use your Personal Information to respond to specific requests, and in order to send you notices of new products, special offers, and other marketing materials, which enhance and support your relationship with Stephen’s Green Shopping Centre. Communication may take the form of postal mail, telephone calls, and other methods of contact. Agents, service providers and other contractors of Stephen’s Green Shopping Centre, who have access to your Personal Information, are required to keep your information private and confidential and not use it for any other purpose other than to fulfil the services they perform at Stephen’s Green Shopping Centre.

Unsubscribing and Data Removal

If your Personal Information changes (for e.g. phone, email, postal address), or if you no longer wish to be contacted about our products or services, you can correct, update or delete/deactivate your Personal information at any time. Stephen’s Green Shopping Centre takes your online privacy extremely seriously, so if you require assistance in unsubscribing to future communications, do not hesitate to contact us. We will promptly take the necessary action to ensure you no longer receive any further mailing or other information. Although we will remove your name from our email list as quickly as possible, please recognise that there may be a period after you unsubscribe during which you may still receive emails from us.

Children’s Privacy

Stephen’s Green Shopping Centre does not seek to collect personal information from minors through its website, and is fully committed to protecting the privacy of visitors under the age of 18. Stephen’s Green Shopping centre recommends that parents supervise the online activity of their children, and consider the use of available tools that help provide child-friendly Internet environments.

Other Sites

The features links to other sites on the Internet. We do not cover information practices of websites linked to in this Privacy Policy. Although Stephen’s Green Shopping Centre is committed to protecting your personal Information, we do not control, nor do we accept, any responsibility or liability for the privacy practices or content of such other websites. Stephen’s Green Shopping Center encourages you to read the privacy statements of every website that collects personal information. You are solely responsible for maintaining the secrecy of your passwords and other account information.

Data Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (prior to collecting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to third parties for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.

Modifications to this Privacy Policy

Stephen’s Green Shopping Centre may revise this Privacy Policy from time to time. You are responsible for checking this Privacy Policy when you visit the website to review the current Privacy Policy. We use information in accordance with the Privacy Policy under which we collect the information. If, however, we are going to use your personal information different from that stated at the time of collection, we will notify you via email. You have the choice as to whether or not you want us to use your Personal Information in this different manner.

Social Media- Facebook/Instagram

Stephen’s Green Shopping Centre and its agents Ogilvy will manage, comment and post on our Social Media (Facebook and Instagram).

Social Media Inbox

Stephen’s Green Shopping Centre and its agents will only respond to inquiries.  We will never initiate in a direct message conversation on our social media channels.

Stephen’s Green Shopping Centre’s inbox will be deleted every two years.

Our Privacy Notice for Competitions on Stephen’s Green Shopping Centre’s Facebook page.

When you enter a competition on Stephen’s Green Shopping Centre’s Facebook page, Stephen’s Green SC and its agents will process your personal data for the purpose of contacting contestants, before or after an event, to identify contestants, verify the age of contestants, to contact winners, and to deliver and follow up on prize deliveries.

We will not ask you to share the post of tag a friend.

What types of personal data do we process?

Stephen’s Green Shopping Centre and its agents will tag randomly selected winner(s) by commenting on the competition post. We will request the winner to provide us with their contact information in a direct message to Stephen’s Green Shopping Centre’s Facebook page.

We will process the following categories of personal data:

*Name, telephone number and email address


*Information submitted in the competition

Who has access to your personal data?

We will only forward data to third parties (store/retailer/competition provider) for delivery of competition prizes.

What is the legal ground to process your personal data?

The processing of your personal data is based on your consent when you choose to partake in a competition on the Stephen’s Green Shopping Centre’s Facebook page.

Contact Information

To request a copy of your data that is currently kept by Stephen’s Green Shopping Centre please email:   [email protected]

To request your data is removed please email: [email protected]

Address and contact details of the data controller:

The Management Suite, Stephen’s Green Shopping Centre, Stephen’s Green West, Dublin 2

Phone: +353 (01) 4780888

Email contact of data controller: :[email protected]

Media Agency

Ogilvy, 6 Ely Place, Dublin 2

Tel: +353 (01) 6690010

Email:  [email protected]

Glossary of technical terms used

Web browser: The piece of software you use to read web pages. Examples are Google Chrome, Microsoft Internet Explorer, Firefox and Safari.

IP address: The identifying details for your computer, expressed in “internet protocol” code (for example Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.